Car rental is a convenient and flexible solution for travelers. If it’s your first time using this service, there are some important tips and information to ensure a smooth experience. Here’s everything you need to know to avoid surprises when renting with us.

1. Minimum Age for Rental in Italy

To rent a car in Italy, the minimum age is 21 years, with at least one year of driving experience. Some vehicle categories may have a higher minimum age requirement (e.g., 25 years). Drivers between 21 and 24 years old may be subject to an additional fee for young drivers.

2. Credit Card Required

The main driver must provide a credit card in their name as a guarantee. If you do not have a credit card, we offer alternative options for your convenience.

3. Advance Booking: A Significant Advantage

Booking 3-4 months in advance ensures you get the best rates and your ideal vehicle, especially during high season. If cancellation is allowed under the rate conditions, the deposit will be refunded; otherwise, it will not be refunded.

4. Save with Online Payment Rates

Looking to save? Choose a rate with online payment! You can use any card enabled for online payments, and the driver’s credit card will only be needed upon car pickup.

5. Calculate the Return Times Carefully

A delay of more than 59 minutes beyond the scheduled return time will incur an extra day’s charge.
If your pick-up is at 6:00 PM with a return the following day at 7:00 PM, the rental will be calculated as two days. Be sure to check times carefully to avoid unexpected costs.

6. Unlimited Mileage and Full-For-Full Fuel Policy

Our service includes unlimited mileage, so you can travel without worrying about distance. We also follow a “full-for-full” fuel policy: you will receive the car with a full tank and are required to return it with the same amount of fuel to avoid additional charges.

7. Promotions: Stay Updated on Our Social Channels

Follow us on social media to stay informed about our latest offers. By subscribing to commercial communications, we’ll send promotions directly to your email.

8. Additional Options to Customize Your Rental

Make your rental more comfortable and convenient by adding options such as a second driver, child seats, etc.. Just let us know your needs when booking to ensure a safe and enjoyable trip.

9. Deductible and Security Deposit

Our vehicles come with insurance coverage, subject to a deductible. For vehicles in categories B, C, D, and F, the deductible is €900 for damage and €1600 for theft, with a security deposit of €700. For categories G and vans, the deductible is €2500 for both damage and theft, and the security deposit required is €1000.

To reduce your liability, you can opt for Kasco insurance: €25 per day for cars in categories B, C, D, and F, and €32 per day for cars in category G. Kasco insurance is not available for vans and scooters.

10. Insurance Coverage for Greater Peace of Mind

Extra insurance coverage can protect you from unexpected costs. Our coverage options help reduce or eliminate financial liability in the event of damage or theft, and lower the amount of the security deposit.

11. Rental Service with Driver

For those who prefer comfort and convenience, we offer the Rental Service with Driver

with professional drivers. Ideal for transfers, events, or business trips, this service guarantees punctuality and comfort.

12. Quotes for Medium and Long-Term Rentals

For longer-term needs, we offer monthly or multi-month rental solutions. Contact us for a personalized quote for medium or long-term rentals.

13. Car Rental at the Airport

Need a car directly at the airport? Request a quote, and we’ll provide the best solution to help to start your trip with comfort.

14. Vehicle Inspection Upon Collection

Please inspect the car before collecting it and document any pre-existing damage to avoid being held responsible. Taking photos is recommended for additional peace of mind.

15. Check Extra Costs in the Contract

Carefully review the sections related to extra costs (delays, fuel, kilometers, etc.) in the contract to avoid surprises when returning the vehicle.

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Things to Know About Rentals

GENERAL CONDITIONS

The Gulliver agency of Grisafi Ignazio rents to the customer the vehicle indicated on the

front of this rental letter under the terms and conditions set forth therein and those

reported below:

1. A) EQUIPMENT

The vehicle is delivered with a sealed odometer, normal tools, warning triangle, a spare

wheel for cars and helmets for scooters. The vehicle can be equipped with a satellite

position detection system.

1. B) DELIVERY AND RETURN OF THE VEHICLE

The rental begins on the day and at the time of delivery of the vehicle to the Customer and ends on the day and time of

the return of the vehicle to the Gulliver agency. The vehicle is delivered in perfect

conditions and must be returned in the same conditions in which it was delivered, except for

normal wear and tear, to the Gulliver office on the day and at the time indicated in this rental letter.

If the Customer wishes to change the terms of the return (date and time), he must obtain the prior written consent of the Gulliver agency by making a request to the latter at least three days before the date established for the return.

1. C) SECURITY DEPOSIT

The security deposit is mandatory. In the event that upon returning the vehicle, damage is found to the vehicle, the deposit will be retained by the Gulliver agency to account for the damages suffered, without prejudice to the compensation for further damages. Otherwise, it will be offset, in whole

or in part, with the sums due to the Gulliver agency as a rental fee pursuant to the following point 1) of paragraph H.

1. D) VEHICLE MAINTENANCE

The Customer undertakes to use the vehicle correctly and to carry out maintenance operations prescribed by the manufacturer of the vehicle itself and will be liable for any damage caused to the vehicle. The Customer is

required to regularly check the levels of engine oil, coolant and brake fluid and

in any case after every 1000 kilometres of travel. The costs of storage, washing and punctures of the

tires are the responsibility of the Customer. The oil, greasing and any small repairs due to

normal wear and tear will be reimbursed only upon presentation of regular receipted

invoices (indicating the date, regulations and address of the supplier, the vehicle’s license plate and the kilometres travelled) addressed to

the Gulliver agency and upon presentation of any replaced parts. In the event of a breakdown of the

vehicle, the Customer will contact the Gulliver agency.

1. E) USE OF THE VEHICLE

The vehicle may be driven by the Customer or, if indicated on the front of this

rental letter, by the “second driver” provided that he or she is at least 21 years of age and is in possession of a regular

driving license issued at least 12 months ago that enables him or her to drive the vehicle. The vehicle may not

be driven by other people, unless prior written authorization is obtained from the

Gulliver agency.

Furthermore, the vehicle may not be driven by people who are drunk or unconscious or

under the influence of alcohol or drugs or who are in a psychophysical condition that is in conflict with the

rules of the highway code. The vehicle must be used according to the principle of the

good father of the family and may not be used for:

1. a) the illegal transport of goods (contraband, drugs, dangerous goods, etc.);
2. b) the transport of passengers against compensation expressly or tacitly agreed;
3. c) illicit purposes, for speed competitions or route tests or races of any kind;
4. d) going abroad;
5. e) exclusively for scooters to go beyond 70 km from Sciacca, with the specification that

any damage and costs for the recovery of the vehicle will be the sole responsibility of the customer.

1. F) INSURANCE COVERAGE:
2. a) The vehicle is insured for third party liability and for damage to animals and property within the limits

imposed by the law and regulations in force in the country in which the car is registered.

1. b) Collision: the Customer is responsible for the value of the vehicle and/or damage caused to it. The Customer

can limit the amount of the cost of damage for which he is responsible up to a maximum value

established in the tariff, by purchasing the CDR (Collision Damage Reduction) damage insurance or the

CDW Plus (Collision Damage Waiver Plus) service which cancels the cost of the damage to be borne by the Customer.

Both the CDR and the CDW Plus are operational in the event of an accident with other vehicles. In the event of an accident

without a counterparty, the responsibility for the damage caused remains the sole responsibility of the Customer and/or

driver. The Customer will in any case be responsible for damage caused to the vehicle due to improper use

resulting from disproportionate wear and tear compared to the kilometers traveled during the rental or for any

other use in violation of laws or regulations.

1. c) Theft: The Customer is responsible for the value of the vehicle in the event of total or partial theft and/or fire.

The Customer may limit the amount of compensation due by purchasing TP (Theft Protection) insurance,

up to a maximum value set out in the tariff. By purchasing the TP Plus service, the Customer may

totally eliminate the cost chargeable to him for the reasons mentioned above (theft and/or fire). The

Customer and/or the driver remains fully responsible for the compensation of the cost of the vehicle in the

event of failure to return the keys even if he has purchased the TP and TP Plus services.

The optional coverages will be operational provided that the Customer has signed the appropriate box

on the front of this rental letter and has paid the Gulliver agency the

additional daily fee set out in the tariff displayed in the Gulliver office.

The conditions of all the aforementioned policies are available for viewing at the Gulliver agency. The Client

is not covered, as specified below:

1) for damages caused to the Gulliver agency for immobilizing the vehicle to carry out repairs due to

the Client’s negligence;

2) for costs incurred by the Gulliver agency for transporting the vehicle by tow truck and/or for

the repatriation of the same;

3) for damages to third parties and passengers of an amount greater than that provided for by law;

4) for damages affecting objects and luggage transported in the vehicle:

5) for damages caused in any way to: roof, interior, underbody, chassis, wheels of the vehicle and

collisions without a counterparty.

6) Failure to accept the C.D.W. PLUS T.P. PLUS obliges the customer to pay the following deductibles in the event of damage or theft:

Groups A/ B/C/D/E/F for damage Euro 900.00 + VAT and for theft Euro 1600.00 + VAT Groups G/I for damage

Euro 2500.00 + VAT and for theft Euro 2500.00 + VAT

Groups S for damage Euro 200.00 + VAT and for theft Euro 200.00 + VAT GROUPS T for damage Euro 400.00 + VAT

and for theft Euro 400.00 + VAT

1. G) ACCIDENTS, DAMAGES, CLAIMS:

The Customer is required to notify the Gulliver agency of the accident by telephone and in writing

within 24 hours of the accident using the appropriate form that will be found among the documents supplied with the

vehicle, also having the authorities carry out the checks competent:

1. H) THE CUSTOMER UNDERTAKES TO PAY TO THE GULLIVER AGENCY:

1) The rental fee calculated on the basis of the kilometre rate and the time rate.

2) The cost of the fuel needed to restore the tank level to that in which the vehicle

was rented and for the related service.

3) The sums due for the partial release of the obligation to pay the deductibles provided for

by the CDR and TP. In the event of accidents covered by CDW Plus or TP Plus, the reimbursement of the deductible

as provided for in the previous paragraph F), points b) and c).

4) An amount equal to the fines issued to the Customer and/or to the Gulliver agency for violations of the rules of the highway code or motorway tolls in relation to the use of the vehicle by the Customer and consequently to accept the debiting of the fines notified after the closure of the contract on the credit card and the amount of 25.00 euros for the management of the administrative sanctions practices. 5) The reimbursement of all the expenses and charges incurred by the Gulliver agency to obtain payment from the Customer of the amounts due by the same. 6) The amount corresponding to any other service used by the Customer.

In the event that the Customer uses a credit card, the above-mentioned charges will be made to his current account according to the methods established by the institution issuing the card itself. The Customer who

presents a prepaid voucher at the time of rental or makes a rental on behalf of another

(natural or legal person) is in any case obliged, jointly with the person who issued the

voucher itself, to pay any amount deriving from the rental in the event of total or partial

insolvency by the issuer.

The invoices of the Gulliver agency relating to the above fees are payable on sight. In the event of

late payment, interest will be applied to all amounts due to the Gulliver agency at the

official discount rate increased by 4 percentage points and in any case within the maximum limits allowed by

law No. 108/96, unless otherwise and more favorable provisions of law that will govern the matter.

1. I) RESPONSIBILITY

without prejudice to the liability of the vehicle manufacturer for construction defects, the Gulliver agency

will use normal diligence to rent the vehicle itself in conditions of full efficiency. In no case, however, can the Gulliver agency be held liable for damages resulting from mechanical failures during the rental.

1. L) PROHIBITION OF ASSIGNMENT

The Customer undertakes not to assign, sell, mortgage or any other part of it and in any case not to act in conflict with the right of ownership of the Gulliver agency

on the vehicle.

1. M) THE GULLIVER AGENCY RESERVES THE RIGHT NOT TO PROVIDE A REPLACEMENT VEHICLE IN THE EVENT OF

ACCIDENT, THEFT, DAMAGE OR FOR ANY OTHER REASON AT ITS

UNQUESTIONABLE DISCRETION, WITHOUT HAVING TO JUSTIFY SUCH REFUSAL.

1. N) COMPETENT COURT

For any dispute arising from and/or connected with the rental of the vehicle, in particular for

any action necessary for the forced recovery of the credit accrued by the Gulliver agency,

the court of Sciacca will have exclusive jurisdiction, with the exception of the case contemplated by art. 1469 bis

of the civil code.

1. O) LOSS

The Gulliver agency will not be liable in any case for the loss of objects that the Client or third parties

may have left or loaded onto the vehicle, during the rental period or after the

vehicle has been returned, except in cases of fraud or gross negligence.

1. P) INTERPRETATION

In the event of a conflict in the interpretation of the two versions of this letter-contract, the

Italian version will prevail over the English version.

1. Q) MODIFICATIONS

Any variation and/or addition to the rental conditions indicated herein will be valid and effective only if

made in written form.

1. R) BY SIGNING THIS CONTRACT, THE CUSTOMER DECLARES HIMSELF TO RENT

THE INDICATED VEHICLE, AT THE PRICE AND UNDER THE CONDITIONS

REPORTED WITH PARTICULAR

REFERENCE TO THE INSURANCE

ONES AND AUTHORIZES THE GULLIVER AGENCY TO CHARGE THE

INDICATED CREDIT CARD AND FOR RENTALS LONGER THAN 30 DAYS, THE CHARGING WILL BE EVERY THIRTY DAYS AND UNTIL THE

RETURN OF THE VEHICLE.

1. S) DECLARATION OF RESPONSIBILITY

The Customer and the driver declare that they are well aware that in the event of failure to return the

vehicle within the contractual terms, in the absence of any valid impeding reason (force majeure)

they will be liable for the crime of misappropriation, or, in the most serious cases, of contractual

fraud.

1. T) IN THE EVENT OF A RENTAL MADE IN THE NAME AND ON BEHALF OF A LEGAL PERSON, THE

SIGNATORY OF THIS RENTAL LETTER IS SOLIDARLY RESPONSIBLE WITH THE ABOVE

MENTIONED FOR ALL THAT IS PROVIDED FOR IN THE PREVIOUS CONTRACTUAL CONDITIONS, BY WAY OF EXAMPLE

REFERENCE IS MADE TO CASES OF NON-PAYMENT, DAMAGES CAUSED, MISAPPROPRIATION, ETC. IN ACCORDANCE WITH THE LAW

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General Rental Conditions